- Полный рабочий день
Service Technical Specialist
31 января 2019, 12:06
International manufacturer of road construction and agricultural machinery in search of Service Technical Specialist
Major job responsibilities:
* Assists and advises channel partners and field staff in solving complex technical problems on specific products.
* Investigates in-field problems, collects data and determines corrective action needed and advises channel partners how to effect remedy and appropriate follow-up.
* Communicates detailed information to the factories to determine cause of problems and appropriate long term solution.
* Coordinates installation and in-field testing of factory supplied experimental parts. Prepares follow-up reports and communicates results to the factories.
* Delivers product training, technical, and/or business management training to channel partners, Company employees or customers.
* Assists with special aftermarket projects and promotions.
Required skills and competencies:
∙ Higher degree in engineering/ mechanics;
∙ Knowledge of agriculture equipment;
∙ Previous working experience as service engineer/ product support specialist – from 3 years;
∙ Good command of English, including technical terms (regular communication with HQ);
∙ Team player, high level of responsibility, problem solving skills, passionate about achieving;
∙ Proactive approach and capability to work under a pressure;
∙ Motivation to grow in a large multinational company with fast working rhythm, broad matrix organization;
∙ Ready for regular business trips.